Terms and Conditions

I. Scope

These General Terms and Conditions (hereinafter referred to as “Terms”) apply to all contracts concluded via our website between you as our customer and us, Mimir Mentor UG.

Mimir Mentor UG
Managing Director: Robin Schmitt
Deutschhausplatz 1A
55116 Mainz

Commercial Register No. HRB 52370

Email: info@mimir-mentor.com

II. Conclusion of Contract

(1) The presentation and promotion of products on our website do not constitute a legally binding offer to conclude a contract but are merely an invitation to place an order.

(2) You can place your order through the online ordering option available on our website. The Terms become part of the contract when we point them out at the conclusion of the contract, provide you with the opportunity to review them, and you agree to their applicability.

(3) The contract through the online ordering option on our website is concluded as follows:

(a) You can select products offered on our website and place them in the electronic shopping cart. Before submitting the order, you can view and modify the contents of the shopping cart at any time. You can correct your entries using the usual mouse and keyboard functions and the “Back” function of your internet browser before completing the ordering process by clicking the “Buy” button. You can recognize any input errors by carefully reading the information displayed in your internet browser and thoroughly checking the data you have entered. If necessary, you can use the magnification function of your internet browser for this purpose. You can also end the ordering process at any time by closing your internet browser window.

(b) By submitting an order via the online ordering option on our website by clicking the ‘Buy’ button, you place a legally binding order for the products in the shopping cart. However, this application can only be submitted and transmitted if you have previously accepted these Terms by selecting the appropriate checkbox.

(c) We will immediately confirm the receipt of your order by email. This email will also list your order again, which you can print out using the “Print” function. This automatic acknowledgment of receipt only documents that your order has been received by us; it does not yet constitute acceptance of your application, unless we expressly declare acceptance of the application along with the confirmation of receipt.

(d) You are bound to the order for a period of 14 days after placing the order; your right to cancel your order, if applicable, remains unaffected.

(e) The contract is only concluded when we declare acceptance of your application. This declaration usually occurs with a separate email (order confirmation).

(4) In our email confirming receipt or order confirmation or in a separate email, we will send you the text of the contract on a durable medium, such as an email or paper printout (contract confirmation). The text of the contract consists of your order, our Terms, and the order confirmation.

(5) The contract text is stored by us while respecting data protection. Apart from the aforementioned sending, we make it accessible as follows: The text of the contract is visible on our website.

(6) The contract is concluded in the German language.

(7) If you have provided your email address during the ordering process or in other inquiries, it is your responsibility to ensure that the email address you have provided exists, is correctly stated, and that you can receive emails from us or third parties commissioned by us to process your order at this email address. Automatic spam filters should be configured or monitored accordingly.

(8) You agree to an invoice transmitted electronically.

(9) All prices indicated on our website are total prices including VAT and other price components, plus shipping costs.

III. Right of Withdrawal

(1) If you are a consumer in the sense of § 13 BGB, i.e., a natural person who places the order for a purpose that is predominantly neither commercial nor self-employed professional activity, you have a right of withdrawal according to the statutory provisions. More detailed information on the right of withdrawal can be found in our withdrawal instruction.

(2) Self-collection of your ordered goods is not possible.

IV. Payment Terms

We offer you the following payment processing options via the payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter referred to as “Stripe”):

Stripe Direct Debit: When choosing this payment method, the payment is processed by Stripe debiting our claim for payment of the agreed price via SEPA direct debit. Our claim for payment of the agreed price becomes due after the SEPA direct debit mandate has been issued, as soon as the period for pre-notification of the payment by debit, known as Prenotification, has expired. This Prenotification is a notification from Stripe on our behalf to you, announcing a payment collection via SEPA direct debit and enabling you to prepare for the collection and ensure your account is covered at least in the amount of the payment. Stripe will only initiate the collection after the SEPA direct debit mandate has been issued and the Prenotification period has expired. In the event that a payment collection via SEPA direct debit is not possible, for instance, if the specified account is not sufficiently funded, an incorrect bank account was provided, or you unjustifiably object to the collection, you are required to bear the fees incurred due to a chargeback by the respective credit institution, in cases where you are at fault. The proof that no or only a lesser damage was caused by the returned debit remains at your discretion.

Stripe Credit Card: When selecting this payment method, the invoice amount is due immediately upon conclusion of the contract unless we have made a different agreement with you. Once the payment instruction has been confirmed and you have authenticated yourself as the cardholder, the transaction is initiated and conducted by your credit card company. Your credit card will be charged in this process. Stripe reserves the right to conduct a credit check and to reject this payment method in case of a negative credit assessment.

Stripe PayPal: When choosing this payment method, the payment processing is carried out via PayPal, a service of Stripe. You will be redirected to the PayPal payment page to authorize the payment. After successful authentication and confirmation of your PayPal payment, the amount is deducted from your PayPal account. This payment method allows for a quick and secure processing of your transactions, as PayPal protects your financial information and facilitates the payment without the disclosure of sensitive financial details to the merchant. Please note that in the case of payment issues or chargebacks, the conditions and fees set by PayPal apply. Your obligation to pay the agreed price becomes due with the authorization of the payment via PayPal.

V. Contract Duration and Termination in Ongoing Obligations

(1) If we provide services as part of ongoing obligations, you will find information on the contract duration and termination in the service description of our service. This description will also provide the respective cancellation terms, particularly cancellation deadlines.

(2) In all cases, the right to extraordinary termination for important reasons remains unaffected. An important reason exists if, considering all circumstances of the individual case and weighing the interests of both parties, the continuation of the contractual relationship until the agreed termination or until the expiration of a cancellation period cannot be reasonably expected.

(3) The termination must be in written form. Therefore, it can be done, for example, via fax, email, or in writing.

VI. Changes to the Terms or Our Services

(1) We reserve the right to change our Terms or our services,

(a) if our Terms or services need to be adapted to comply with the law, especially in case of changes in legislation, developments in case law, or if we have to comply with a judicial or official decision,

(b) if technical or procedural changes, which are not significantly detrimental to you, necessitate a change in the Terms or our services,

(c) if we offer new or additional services that need to be included in the Terms, and this does not disadvantage the existing contractual relationship with you, or

(d) if the changes to our Terms or services are merely legally advantageous to you.

(2) Changes will be communicated to you in writing, by fax, or by email. If you do not object to these changes within six (6) weeks of receiving the notification, the changes will be deemed accepted by you. You will be separately informed about the right to object and the legal consequences of remaining silent.

(3) Your rights concerning the termination of the contract with us remain unaffected.

VII. Data Protection

Please refer to our Privacy Policy for information on the processing of personal data.

VIII. Customer Service

For questions, complaints, or claims, you can reach us via email at info@mimir-mentor.com.

IX. Consumer Arbitration

We are not willing and not obliged to participate in dispute resolution proceedings before a consumer arbitration board.

X. Online Dispute Resolution

The European Commission has established an internet platform for online resolution of disputes (ODR platform) between entrepreneurs and consumers. The ODR platform can be accessed at https://ec.europa.eu/consumers/odr/.

XI. Applicable Law and Jurisdiction

(1) The law of the Federal Republic of Germany applies, excluding the United Nations Convention on Contracts for the International Sale of Goods. Statutory provisions limiting the choice of law and the applicability of mandatory regulations, in particular of the state in which you, as a consumer, have your habitual residence, remain unaffected.

(2) 2. If you are a customer who is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between you and us is our registered office. Otherwise, the applicable statutory provisions apply for local and international jurisdiction.

XII. Used Open Source Software and Licenses

  1. Language Tool is used unmodified as part of the correction functionality in the form of an executable. Language Tool is free software, published under the terms of the GNU Lesser General Public License v2.1(“LGPL”). The Language Tool repository is freely downloadable and accessible at https://github.com/languagetool-org/languagetool. s provided by the project team without any warranty. The program is provided “as is,” without any warranties of any kind, either express or implied, including, but not limited to, the warranties of merchantability, fitness for a particular purpose, and non-infringement of third-party rights.
  2. We use the Semantic Scholar Open Research Corpus as part of our literature dataset, which is licensed under ODC-BY.

XIII. Fair Use Policy

As part of our commitment to providing a high-quality, fast, and reliable service, Mimir Mentor UG has established a fair use policy to prevent excessive use of our service. We expect every user to use this tool in a reasonable and responsible manner.

There are limits and restrictions prescribed by OpenAI, our partner company, and every user is obligated to follow these guidelines (see below). We assure that our fair use policies enable genuine users to comfortably meet their daily and monthly usage requirements, although certain conditions mentioned below must be met. We also ensure that the provision of our services is fair and provides the best possible user experience for everyone. This means that the quality of service should be consistent and fair for all users. Excessive use of the service by a single user may affect the speed and quality of usage for other users.

By using this service, you commit to choosing a tariff that matches your profession and company size. Our intention is to prevent automated and robotic behavior and to ensure the security of our service and that of our partners. Additionally, our AI engine restricts certain types of usage, such as sharing login credentials of an account with others for financial gain, considering such activities illegal. A place is intended for one user only, and multiple users on one login account are not permitted. Therefore, our system recognizes such behavior and automatically adjusts certain parameters temporarily if abnormal, intense usage patterns occur within a short period. If the system detects such activity, you may notice a deterioration in output quality. This usually resolves itself with the renewal of your monthly cycle. Additionally, your account may be blocked or permanently deleted without prior notice in cases of unusually high usage and illegal sharing of your account login credentials with others. No claims related to this will be accepted, and no refunds will be granted. By using our service, you commit to us that any such claim/dispute raised by you or your bank will automatically be rejected.

Prohibited Uses

You may only use the service for lawful purposes and in accordance with our terms. You agree not to use our service in any way that violates applicable national or international laws or regulations. You must not use our service to exploit, harm, or attempt to exploit or harm minors by exposing them to inappropriate content or otherwise. You must not use our service to transmit, or cause to be sent, any “advertising or promotional material,” including “junk mail,” “chain letters,” “spam,” or similar solicitations. You must not impersonate the company, an employee of the company, another user, or any other natural or legal person, or attempt to do so. You must not use our service in any way that infringes upon the rights of others or is in any way unlawful, threatening, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity. You must not engage in any other behavior that restricts or inhibits the use of our service, or that, in our opinion, could harm the company or users of the service or expose them to liability. Our AI service provider “Open AI” does not allow the creation of sexual, religious, and political content, and therefore, you are strictly prohibited from creating such content. If you even accidentally attempt to create such content, our system will show you the error message “Unsafe content” for the first time, which is to be understood as a final warning. If you attempt to create such content again, your subscription will be terminated, you will be excluded from further use of our services, and no refund will be issued.

Furthermore, you agree not to:

1. Use the service in a way that could disable, overburden, damage, or impair the service, or interfere with any other party’s use of the service, including their ability to engage in real-time activities through our service.

2. Use any robot, spider, or other automatic device, process, or means to access our service for any purpose, including monitoring or copying material on our service.

3. Use any manual process to monitor or copy any content on our service or for any other unauthorized purpose without our prior written consent.

4. Introduce any viruses, trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

5. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the service, the server on which the service is stored, or any server, computer, or database connected to the service.

XIV. Plagiarism Detection Software, Text Generation, and Correction

  1. The user understands and agrees that the use of our plagiarism detection software, text generation, and correction software is at their own risk. We do not warrant or guarantee the completeness, accuracy, timeliness or reliability of the results obtained from the use of this software.
  2. WWe are not liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, damages for lost profits, business interruption, loss of information or data, arising out of the use or inability to use our plagiarism detection software, text generation, and correction software, even if we have been advised of the possibility of such damages.
  3. The user assumes sole responsibility and liability for any legal consequences that may arise from the use of our plagiarism detection software, text generation, and correction software. We assume no responsibility for any legal consequences that may arise from the use of our software.
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